Return & Refund Policy
At SHS Bazar, customer satisfaction is our top priority. If you receive a product that is damaged, defective, incomplete, or incorrect, you are eligible for a replacement or a full refund within 7 days of delivery.
Eligibility Criteria for Returns
- The item must be unused, unwashed, and in its original packaging with all tags attached.
- The return request must be submitted within 7 calendar days from the date of delivery.
- Photo or video proof showing the defect/damage or incorrect item must be provided.
How to Initiate a Return
- Contact our Helpline at 01342697743 or send us a WhatsApp message with your Order ID.
- Send clear photo/video proof of the defective product.
- Our Kushtia delivery team or courier partner will inspect and arrange product pickup or exchange.
Refund Method & Processing Time
Once your returned item is verified, refunds will be issued within 24-48 hours via bKash or direct Cash refund in Kushtia town.